Comparative Usability Evaluations: Usability testing vs Expert evaluation
with Chris Rourke
10thSep '08
About the event
Chris Rourke, Managing Director of User Vision and founder and President of the Scottish UPA, talked about two of the main tools in the Usability professional's toolbox: usability testing and expert evaluations (AKA heuristic evaluations, expert reviews etc). He reviewed the comparative merits of these two methods, and also discussed the findings of Rolf Molich's comparative 'CUE' research in which these two methods were applied by international usability experts on the same website, providing interesting insights as to when each method is most appropriate, and when.
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